privacy policy

What is collected

• Your name, email, delivery address and order details when you buy.
• Anything you send in a contact or custom-order message.
• Basic, anonymous information about how the website is used.

How it's used

To make and post your order, reply to your messages, and — only if you've asked — send occasional shop updates. Your details are never sold or rented to anyone.

Payments

Checkout and payments are handled securely by Shopify. Card details are never seen or stored by crochetedwithluv16.

Who else sees your data

Only the services needed to run the shop: Shopify for orders and checkout, the delivery courier for your parcel, and the email provider used to reply to your messages.

Cookies

Cookies keep your basket and wishlist working and help understand which pages are useful. You can clear or block them in your browser settings, though your basket may not be remembered.

Your rights

You can ask for a copy of your data, ask for it to be corrected or deleted, or unsubscribe at any time. Email crochetedwithluve16@gmail.com and Amina will action it within 30 days.

How long data is kept

Order records are kept as long as required for UK tax purposes.